Pivotal-Generation

Peter recently was asked for his thoughts on ‘the pivotal generation’ and given perhaps their most defining trait of always being ‘plugged in’ to the internet and social media, what mental health challenges they may face, if any, in the workplace. Following is an excerpt from that interview.

Centennials / Gen Z have been dubbed the “pivotal generation.” Do you agree with that title? What does it mean with regards to teens’ roles in society today?

It’s definitely an interesting title.

There’s no fixed age range, but generally speaking the term ‘Pivotal Generation’ refers to people currently under the age of 18. Why pivotal? Because the research shows they are displaying different patterns of thinking and behaviour to the Gen Y / Millennials before them. And some have suggested that those differences put them in a position to change the world.

In that sense, the Centennials have the opportunity to be pivotal but it’s yet to be seen whether they’ll take on that challenge. As a challenge it’s a big one, and it comes with a lot of responsibility.

What concerns me is whether a whole generation, whose obsession is with branding and personal (not collective) success, is ready to change the world.

That’s an interesting point – do you think today’s teens will in fact change the world?

Yes of course, every generation changes the world, in a sense. They cannot help it. The question is whether it will be an accidental change or an intentional change. The Centennials are in a world full of resources. Will they be able to get together collectively and decide how they want to shape it? There is no evidence to show they are any more willing to do that than previous generations. They are highly motivated for sure, but their focus appears to be on personal success over the collective.


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We are at a pivotal moment technologically speaking. How will the human engage and interact with the technological and what impact will it make around the world? We have the option of self-annihilation or evolution of the species.

I’d like to think we’ll go for evolution, but there are some indicators we are headed for self-annihilation – just look at the increasing suicide rate for example. And that has been linked to an existential crisis magnified through technology like social media. For a species to evolve we need to be more ‘other people’ focussed, not just about ‘me’.

Have we taught the values of compassion and interest in others needed to drive meaningful change to Centennials or are they caught up in their own egocentric search for meaning through material things? And are these drives enough to change society? That remains to be seen.

In the workplace, definitely the pace of change has the potential to be more significant than with any previous generations. There’s a need for innovation. We’re already seeing challenges between Millennials and the older generations with older generations losing out – being slower to learn new technology (generally speaking), less able or willing to show initiative, or to think on their feet and adapt rapidly. They are more wired to an old-school academic mentality of first learning the theory, and following instructions. But that mentality is not able to rewire itself as needed. One exciting thing about Centennials is they live in a world where they do not need established institutions to learn what they need to learn at an expert level. Almost all skills are at their fingertips and they know where and how to get the knowledge.

What would you say are some of the defining characteristics of Gen Z / Centennials?

Certainly we’re generalising here, but I would say they are:

  1. Tech savvy, knowing how to use technology and where to go to find information;
  2. Defining their own way to live, their own kinds of relationships and sexuality;
  3. Focused on ‘success’ and they want it big – and they also have the platforms where that’s possible;
  4. Social media savvy and have their own rules and etiquette for it

How would you say Centennials compare to Millennials, for example mentally, emotionally or socially?

Centennials share the same affinity with technology as Millenials, but this is taken a step further when it comes to the ability to adopt new technologies even faster, and to engage with social media in a more complex way.

In comparison to the Millennials, Centennials in some ways demonstrate a return to the values of the Gen X or Baby Boomers with an emphasis on personal success, ambition, and seemingly materialistic values. Yet they are not restricted in how they go about accomplishing this.

For example, while they are very driven for personal success, Centennials really don’t follow the old patterns of work – Monday to Friday 9-5, or even old styles of entrepreneurship. They can now make a living off of “nothing”. Very intangible stuff, like blogging about a company’s product, for example. This is perfect for the current environment, or perhaps it’s what’s shaping the current environment. Whereas Millennials still have a foot in each door of the old and the new way of working.

The problem I see is that with so much dependence on social media and personal branding, life can become superficial. There can be existential crises when your success is defined by your social media status. But is that really any different from the status of the old days – which was all about climbing the hierarchy in an organisation? At the core, I see the same issues, on a different playing field.

Author: Peter Diaz
Peter-Diaz-AuthorPeter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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