Trauma Informed Care Course

The one day trauma informed training that shows you how to identify, respond and work well with people who have experienced trauma

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Why should organisations do this course?

Many people experience trauma of one form or another, and this can have an impact on how they operate at work and in life.  Often times, when people who have experienced trauma come into contact with services, they risk facing triggers of their trauma, or being re-traumatised.

To better support people who may have experienced trauma, workplaces and service providers need to have an understanding of trauma informed care, so they can communicate effectively and avoid the risks of creating further harm.

What is Trauma Informed Care

Trauma Informed Care is a way of providing services and support which is informed by an understanding of the dynamics of trauma, and is careful to minimise the risk of re-traumatisation or causing further harm

Course Objectives

The Trauma Informed Care Course delivers the optimal balance of actionable knowledge and hands on skills. After this course, you will walk away with:

Practical understanding of
  • Trauma Informed Care
  • Causes and types of trauma, and how common they are
  • Common responses and reactions to trauma, and their utility as methods of coping
Effective strategies to
  • Identify trauma related stress responses
  • Respond to critical incidents and high emotional arousal and distress
  • Manage triggers effectively, and avoid retraumatisation
  • Support recovery, dignity, control and choice.
  • Manage safety for the individual, themselves, and others, and avoid vicarious trauma
  • Manage personal and professional boundaries, while maintaining empathy and care
“Trauma, if it doesn’t destroy us, wakes us up both to our own relational capacities and to the suffering of others. Not only does it makes us hurt, it makes us more human, caring, and wise.”
― Mark Epstein, M.D.
“Trauma, if it doesn’t destroy us, wakes us up both to our own relational capacities and to the suffering of others. Not only does it makes us hurt, it makes us more human, caring, and wise.”
― Mark Epstein, M.D.

A learning experience, delivered by experts

+ Workplace specific

The course deals with mental illness in the workplace context, focusing on actual workplace scenarios

+ Qualified presenters with hands-on experience

Designed and facilitated by fully qualified practitioners with over 20 years professional and real life experience in mental health

+ Practical Skills

More than just ‘awareness’, participants gain real skills to apply in their day to day work and life

+ Interactive

All training is interactive – making use of videos, discussions, games and activities

+ A safe space

Our facilitators are highly trained to provide a safe space, which allows for learning about this sensitive subject matter, without risk

+ Comprehensive resources

We supply you with a detailed course manual, as well as a comprehensive set of resources

+ Post course follow up

We will also keep in touch with you after the course so we can help with any questions as you apply the learnings and life

+ On site at your location

We come to you, on site, anywhere nationally or Internationally

“Every workplace needs this course.
– Nici Masters”

“Every workplace needs this course.
– Nici Masters”

Course Content

This full day course provides an introduction to Trauma Informed Care, and shows participants how to identify, manage and respond to someone who has experienced trauma. Topics covered include:

Introduction to Trauma Informed Care
  • Trauma Informed Care vs trauma therapy
  • Causes and types of trauma
  • Prevalence of trauma including collective trauma
Common Responses to Trauma
  • Diversity in coping and responding
  • Common symptoms including flashbacks, dissociation, avoidance, coping behaviours
  • Identifying trauma related stress responses
Trauma Informed Responding
  • Responding to critical incidents
  • Responding to high emotion, arousal, and distress
  • Managing triggers
  • How to avoid re-traumatisation and support recovery
  • Providing dignity and choice
Safety and Self Care
  • Promoting safe relationships
  • Promoting safe environments
  • Preventing and managing vicarious trauma
  • Boundaries and empathy

“What I liked most about the course is the practical skills learnt that I can use.”
– T Sidrak, Dept of Family and Community services

“What I liked most about the course is the practical skills learnt that I can use.”
– T Sidrak, Dept of Family and Community services

What’s the Investment?

Prices vary depending on location, number of participants and a couple of other things that we need to factor in. Give us a call on +61 2 8935 3885 to arrange a quote.
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WMHI Leaders Masterclass Offer

After you attend the Trauma Informed Care course, you’ll get FREE LIFETIME ACCESS to our Members Only Academy, packed full of videos, PDFs and tools to continue to grow your mental health knowledge.

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