Tag Archives: Mental Health Awareness

Unleash-Your-Voice

Find & Unleash Your Voice

The Never-Ending Search for Health and Agency at Work

When it comes to health in the workplace, most people immediately think of physical health, including preventing accidents, slips, falls, etc. However, research shows that worker´s mental health is just as important, if not more so, than their physical health.

For example, take an office worker who is supremely unhappy with their job. They’re so sad, in fact, that they become clinically depressed and have severe bouts of anxiety. They start showing up late, are disengaged on the job, and call in sick frequently. Some may even consider self-harm or harming their co-workers.

Most would agree this is an unhealthy situation. While physical health may be more readily observed, the fact is that employee´s mental health is just as vital to an organization as their physical health. The question then becomes; what can be done to improve the overall mental health of all employees?

There are of course, a number of different avenues to improving mental health, resilience and wellbeing. But one that is so often overlooked, but which is becoming ever so critical in the modern workplace, is the importance of Freedom of Expression.

Unleash-Your-Voice

Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

Freedom of Expression and the Mental Health Connection

In The Universal Declaration of Human Rights, Article 10 declares that the right to freedom of opinion and expression is one of the fundamental human rights. Indeed, it may be the most essential human right, as freedom of expression ties deeply into the human psyche.

But what, exactly, is freedom of expression, and why is it so crucial to a person’s mental health? The answer lies in the fact that, while an employee is under the organization’s auspices for whom they work, they are expected to do their work and be productive. However, they are still an autonomous individual with their own opinions, beliefs, and values.

Freedom of expression is the right to express those opinions, beliefs, and values without fear of reprisal, oppression, and censorship. However, the challenge for an employer is to balance an employee’s individual right to expression with the organization’s values, rules, and expectations.

Employees Do Not Have a Constitutional Right to Free Speech

One of the most surprising facts for many people is that, while on the job, freedom of speech laws of the outside world don’t always apply. Even though some may disagree, as an employee, the right to freedom of speech is relatively limited. For example, an employee who publicly says or writes something inflammatory about the company can face legal charges.

Of course, the average employee is never going to do anything of the sort. Many enjoy their job,but, without the freedom to express themselves, languish at their jobs while anxiety and depression take their toll. That’s a problem that has with nothing to do with free speech but rather an employee feeling that their voice, opinions, and ideas have no value.

Methods to Empower Freedom of Expression

Giving employees the ability to fully express their ideas and opinions on the job isn’t something that happens naturally for most organizations. Frankly, it’s ingrained into most workers that “rocking the boat” isn’t a good plan (especially if they want to remain employed).

In the industrial age, we had a very different approach to work. People who got hired to work on a factory line, exchanged their time and physical labor for money. There was no need nor expectation that they would have an input into the systems or procedures. But now, we are no longer in the industrial age. Times are very different.

In the current pandemic/post pandemic workplace, more and more employees are re-evaluating their work and lives, with many opting out of the workforce entirely (heard of the Great resignation?). Those who remain are demanding greater flexibility, greater collaboration, and greater opportunity to contribute their perspectives and ideas in the workplace. At the very least, to be our selves at work. Many workplaces too, are providing support for the ´whole person´, recognizing that as human beings, the personal does impact the professional and vice versa.

For that reason, an organization must make a point of allowing their employees to express their ideas, needs, wants, and any problems they’re having on the job. This is a key element of a psychologically safe workplace. More importantly, action has to be taken that proves their opinions and ideas are being taken seriously. Below are a few excellent methods to do that, including:

  • Show That Speaking Up is a Positive, Not a Negative

Allowing employees the regular opportunity to give feedback without fear of reprisal is one of the best methods of allowing them to express themselves. The truth is, speaking up takes courage. Getting valuable feedback when that happens can be an incredible ego booster that keeps an employee engaged, happy and productive.

  • Create a Culture of Feedback in the Workplace

A quick online search for the term “feedback” will reveal millions and millions of results. Why? Because humans love giving their feedback about anything and everything, especially when they feel that they have something to add to the conversation.

This holds true in the workplace as well, where it’s guaranteed that many employees would love to give their feedback about a wide variety of work-related topics. The key as an employer is to provide them with an open forum to do just that.

This requires much more than a simple “Suggestion Box” on the wall, it is about communicating that the feedback is heard, genuinely considered, and acted upon in one form or another.

When your organization has a culture of seeking feedback and taking action on it, the response from employees is highly positive. One reason may be that, by allowing unfettered feedback, an employer (or manager) showcases their humility. This, in turn, elevates the status of the team member who was seeking feedback. The result is a standard of psychological safety that doesn’t just allow for freedom of expression; it actively encourages that expression on behalf of all employees.

  • Look at Complaints and Grievances as Important Data

It’s easy to see complaints and grievances as nuisances, especially if they aren’t particularly true or correct. On the other hand, if you look at the information provided as data, you can often learn valuable information that, in the end, helps the organization.

Indeed, many a positive change has come from an employee expressing themself about a negative situation. Without freedom of expression in the workplace, these positive (and frequently profitable) changes would never occur.

  • Employee Agency and Mental Health Are Closely Tied Together

By ´agency´ we mean personal agency – the sense of confidence that staff member has that they can influence, and make an impact on their world – in this case, the workplace.

At the end of the day, an employee’s agency and mental health while on the job are closely related. One compliments the other, with more fulfilled, engaged, and productive employees as a result.

For these reasons, giving all employees a voice is vitally important to an organization’s success. Yes, limits and structure need to be put in place, but the resulting changes will contribute to a workplace where mental health issues are low, and satisfaction levels are high. That’s a win-win situation for all involved.

In short, when an organization allows its employees to unleash their voice, the entire organization benefits. In the never-ending search for health and agency, freedom of expression in the workplace is a proven, profitable solution.

How to support mental health in the workplace

How to Support Mental Health in the Workplace

What you can now copy from the TOP companies like PWC and AMP on how they boost their employees’ Mental Health while improving Corporate Culture, Engagement and Profitability

Most management teams these days don’t need to be convinced that taking care of their team’s mental health is a good idea. But many managers don’t know where to start to support their employees. Here we show you what some top companies are doing in this important space, so you can copy and use what you need.

  1. These companies recognise the importance of investing in their employees’ mental health.

According to the World Health Organisation (WHO), mental health disorders affect nearly one in four people each year. Depression, anxiety, and other psychiatric disorders are among the top causes of disability worldwide.1

Since people tend to spend most of their working life at work, it follows that mental health issues affect all areas of a person’s life, including work.

How to support mental health in the workplace

WHO estimates the global cost of depression and anxiety at more than $1.2 trillion per year in lost productivity.2 Left untreated, depression and other issues can affect absenteeism, productivity, and put workers at an increased risk of suicide. In short, having a reactive (or non-existent) approach to supporting mental health at work is eating up massive amounts of profits in businesses everywhere.

Unfortunately, many people don’t get help for mental health problems. Most people won’t even tell their immediate boss that there’s a problem. Up to fifty percent of people will not disclose at work. And, even more concerning, two-thirds of people who have a mental disorder won’t seek any professional treatment. Some say that the very real fear of discrimination and stigma are two gigantic obstacles that prevent people from getting help.

Mental health has long been considered an off-limits topic in the workplace. Thankfully, smart business leaders are beginning to recognise the importance of helping their employees’ stay emotionally fit. Here are three ways that top companies put mental health and well-being first.

Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

  1. They Teach Employees’ How To Help Struggling Co-Workers

Most people are not trained to comfortably or effectively talk to someone about their mental health, especially in the workplace. If you don’t know what you are doing, you could make matters worse. AMP, which is a global company and also one of Australia’s largest companies, helps their employees learn how to help co-workers struggling with mental health issues. The financial giant has implemented a training program, called Mental Health Essentials, that equips team members with the skills to recognise when a co-worker is struggling and to get that person appropriate help.3 To upskill their managers and executives they’ve also run the Workplace Mental Health Masterclass for Leaders. AMP has had this Masterclass training delivered all over Australia, the UK and the USA, with great results.

  1. They Partner With Leading Mental Health Organisations And Don’t Try To Do It All Themselves

Another way that top companies help their employees is by collaborating with trusted mental health organisation’s. PWC, AMP and The Star Group partner with several well-known mental health groups, but in particular the Workplace Mental Health Institute. By working with leaders in mental health advocacy, support, and recovery, you too can learn how to proactively support your employees’ mental health, be better prepared organisationally to manage risk and safety, and be better equipped to help colleagues.3

  1. They Promote A Culture Of Openness And Trust

A high level of stigma exists surrounding mental health issues. This is an ongoing problem. More than 40 percent of U.K employers believe that hiring a person with mental illness represents a significant risk to the company, according to a 2010 survey among employers. Workers with mental illness are seen as unreliable and hard to get along with.

These types of beliefs in the workplace can cause employees to be reluctant to get help. Workers who call in sick because of depression or anxiety may make up other reasons for their absence. They may believe that being honest will cause their employers to pass them over for job promotions.

This culture needs to change if employers want healthier, more productive employees. One Australian company that understands the importance of fostering an open culture when it comes to mental illness is EY. Ernst & Young has collated information of other companies that are doing well in this space and they report it’s important for companies to share knowledge and information with its managers, supervisors, and employees about mental illness. The company that does well promotes an open dialogue when it comes to talking about mental illness. According to EY, openness and proactive early intervention result in decreased mental-health related claims.

As an employer, there’s a lot that you can do to support your employees’ mental health. Try some of the things that the world’s top companies are doing to support workers’ mental health. You’ll see what a difference these changes can make to your organisation and your employees’ well-being.

Author: Peter Diaz
Peter-Diaz-AuthorPeter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Peter Diaz on Face Book Peter Diaz on Twitter Peter Diaz on LinkedIn

Mental Health Month Activities

17 Things Your Workplace Can Do For Mental Health Month Activities

Three elements that contribute to a sense of mental health and wellbeing in the workplace are feeling valued, connected to others, and safe. Mental Health Month gives us an opportunity to reach out and let people know that they matter. That they matter to us.

Design your mental health month activities with these three elements in mind, to create a culture of compassion, fun and connection.

Have a look at these activities below to find something suitable for your team:

Mental Health Month Ideas that are Quick and Low Cost

Mental Health Month Activities

1. Hold a morning/afternoon tea to raise awareness

This is the traditional event. Provide food and they will come! But be careful with this one. If mental health and wellbeing has not been at its best lately, this can backfire and be seen as tokenistic. If you’re going to do this activity, you want to make sure you follow it up with a long term strategy, or have your Senior Exec team pledge their genuine commitment to mental health and wellbeing.

2. Register your team for the Compassion Games

A little bit of kindness can go a long way. Look at the difference it has made in the video at the website here: http://compassiongames.org/

3. Hold a ‘Lunch & Learn’ session on resilience at work

A quick and easy way to introduce the idea of positive mental health and wellbeing to a large number of employees, in a casual and laid back way. Contact us to find out about having a workplace mental health specialist attend your lunchroom in October.

4. Put posters up in the workplace

Mental Health poster do not have to be all doom and gloom In fact, we think it’s better if they focus on the positive side. You can download our posters for free at https://www.wmhi.com.au/mental-health-awareness-posters

Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

5. Tell each other what you like about them

Perhaps you write on a card for each of your team mates, or just make a point of telling them. Either way, find your way to let others know you like having them around. You never know who may really need to hear it today.

6. Engage your team in the ’10,000 Step Challenge’

The research is very clear – physical health and mental health go hand in hand. Have some fun with it by challenging your colleagues to a ‘Step Challenge’. Have participants track their steps with an iphone, fitbit, or pedometer, and log it each day. Offer a prize to the winners each week.

7. End your meetings with “proud and thankfuls”

Let your colleagues know they are appreciated, by this short ritual. At the end of a team meeting or briefing, having each person nominate one person they are thankful for, and why. You’d be surprised what a difference this can make to teamwork and connection.

8. Include an employee story in your newsletter

Have an employee who has experienced mental distress share a little bit on what helped them to feel better. Make sure the story is positive and inspirational – there’s no need to go into all the gory details. It’s even better if this is a person in a senior position. It lets people know that mental health can affect anyone, and that it’s OK to talk about it. Make sure the person is fully comfortable with talking about it.

9. Share some information or videos by email

Let people know it’s Mental Health Month, and share some information on where people can go to get help in the local area. Find some (tasteful) funny or inspirational videos and share them with others.

Mental Health Month Ideas for the Truly Committed

1. Host a ‘Wellbeing Day’ with a range of resources for all staff

This can be an annual event. Find an appropriate space and invite all staff to come along for the day/half day/short session. Set up some tables and invite local health professionals to share some information about their services (yoga, fitness, nutrition, counselling, volunteer groups, etc). Have lucky door prizes and competitions.

2. Invite a Speaker to your workplace event

Invite a mental health or motivational speaker to attend your event and start a conversation about wellbeing. Our specialists are available throughout October, so contact us for more information.

3. Launch an Online Learning Program

Online courses can be a great way to educate employees who have little time, or who are dispersed geographically. Pretty much anything can be delivered by an online format – so long as you have internet connection. This is a quick and simple way to get need to know information to your people.

4. Run some live training on mental health or resilience

Live training is the best way to learn about mental health and wellbeing. Our Workplace Mental Health Specialists are extremely knowledgeable, yet down to earth and fun facilitators who will make sure you have a great time while learning such vital skills that you can apply at work or home, for the rest of your life.

5. Announce the roll out of your Workplace Wellbeing Assessment

What better way to really find out how the workplace impacts on employee wellbeing than by asking the people themselves! Of course, this has to be done carefully. Our EWS16 Assessment uses validated measures, to help workplaces discover the true level of mental wellbeing within their specific organisation, but more importantly, to identify which activities will make the biggest difference to their employees overall. So their efforts can be channelled in the right direction.

6. Create a ‘Green Room’ space

Workplaces that are benchmarking when it comes to mental health and wellbeing are very aware of the impact of the physical environment on mental health and wellbeing. If you don’t have one, consider setting up a space that is more relaxed and laid back environment for staff to use when they like. It doesn’t have to be labelled as a ‘mental health space’, but just a nice room or area with some couches, magazines, a ‘pod’, a few plants, or whatever – be creative!

7. Put out the call for workplace champions or ‘first responders’

Just as we have designed Workplace Health & Safety Officers, so too it is recommended that workplaces have ‘Mental Health First Responders’. These people need specialised training in how to respond to people that may be in emotional distress. They may also sit on the Wellbeing Committee and be involved in wellbeing initiatives for the organisation. It helps to ensure that initiatives are communicated and adopted organisation wide, and means that work can be distributed amongst team members.

8. Begin your ‘WELL Certification’

WELL Certification is the leading tool for advancing health and wellbeing in buildings globally. A WELL Accredited Professional can help you to achieve certification for your building, workspace or community. Contact us for more information. So, please, let me know what you did for Mental Health Month, will you?

Here’s the 17 Mental Health Month Ideas PDF version you can download

Download Now
Author: Peter Diaz
Peter-Diaz-AuthorPeter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Peter Diaz on Face Book Peter Diaz on Twitter Peter Diaz on LinkedIn

Mechanics-motor-bike

If you are asking ‘R U OK?, you are a little late

Here in Australia, we recently celebrated RUOK day. Its an annual reminder to check in with friends and colleagues on their mental health. I think it’s a great initiative, bringing much needed awareness to mental health issues, in an attempt to reduce stigma.

And I always struggle with it too, because as a manager, if you are asking ‘R U OK?’, it’s quite possible that you are already behind the eight ball. It often means there’s a problem already and you’ve left it go on too long, to the point where now you’re noticing the signs that the person might not be ‘OK’.

Of course, if that’s the case, it’s a good idea to step in and ask the question, and respond accordingly of course. (Note: if you or your team don’t know what to do after asking the question, it’s a good idea to get some training in that).

But as good as asking that question is, and as good as it may feel to ask, as managers, we can do better. What can you do to help your team BEFORE it gets to the point of asking RUOK?

Read more on workplace wellbeing…


Let’s see:

Firstly, mental health problems happen in a context. That’s why people from lower economic backgrounds are more likely to be unwell. That’s why people under pressure tend to experience stress. That’s why staff without clear guidance and vision, falter.

Second, managers, whether we like it or not, we are in our team’s ‘public eye’. Our team members are watching us. And they watch for incongruencies, in what we say, what we do and how we respond to situations. It’s a bit like when parents who smoke tell kids ‘smoking is bad for you’. The kid registers ‘smoking has to be really good if you do it anyway!’. Most of this exchange is not happening at the tangible, physical level, it’s happening at the psychological, and mostly unconscious, level.

Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

See you may think you have the upper hand. And in a sense, you do! You have a lot of power in the eyes of your staff. You are the one who appraises their performance, and makes the big decisions. But let’s not be deluded here. Our staff are appraising us every moment of everyday. And it is precisely because we have been given that power, by virtue of our job title, that people will start to watch us more, and even worry about us. You see, they are not necessarily appraising YOU, but how their relationship with you is traveling. ‘Does my manager like me?’, ‘Are they happy with my work?’, ‘How are we doing?’ ‘R WE OK?’. And the answer to that question will make all the difference to how your people interact with you, how they engage with their work, and how their mental health and wellbeing is.

The smart manager will handle this question, not by asking RUOK? But by regularly reassuring your team members that ‘WE R OK’. For a mentally healthy team, this is now part of your job as a manager.

Of course, you don’t want to over do it, or under do it – you’ll need to get the balance just right.

So, what are some tips for spreading the WE R OK message?

  • Make sure you connect with all your reports regularly
  • Diarise at least once a month for an individual catch up with your key people
  • EXPRESS how important they are to you i.e. some managers use that opportunity to remember why the person was hired (as a positive experience)
  • Be human, share of yourself appropriately i.e. what you did on the weekend, something about your hobbies, or travels.
  • Don’t share inappropriately i.e. how terribly depressed/stressed/angry/lost you are at the new venture
  • Set a clear vision for your team and regularly talk about it
  • Continue to tell your people ‘WE R OK’

If you do these, you’ll see a remarkable improvement both in the mental health of your team and the levels of engagement.

Let me know your thoughts and how you went.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Facebook-logo Podcast Icon LinkedIN-logo

women-with-mental-health-problem

Why 65% of people won’t get help if they have a mental problem

The reasons as to why people do anything, are many and complex. The research shows that around 65% of people won’t even seek treatment if they experience mental distress. The World Health Organization (WHO) says that stigma, discrimination and neglect prevent care and treatment from reaching people with mental disorders. What about the many people in workplaces that don’t have a full blown mental disorder but are at risk? Here we look at three major reasons people have identified as to why they won’t ask for help.

It’s just stress. The most common mental disorders (anxiety and depression) tend to be insidious, in that they gradually worsen over time. Many sufferers don’t even realise they have a mental health issue, until it’s been months or even years since they’ve felt happy. It’s convenient for a sufferer to dismiss their situation as temporary or ‘just stress’. But there is a difference between ‘stress’ and something more serious.

Just suck it up. People tend to compare themselves with others, and if everyone else seems fine, then they don’t want to be the exception, or the ‘weak one’. People will compare themselves to their parents who ‘did it tough and never complained’. (The truth is that it’s likely they faced the same issues and felt the same way, it’s just that the conditions were less understood and there weren’t the resources widely available to assist.) It’s also very easy to feel inadequate when you’re seeing all your friends on social media, having a great time and appearing successful, when the reality is, that while few people share their fears and failures for all to see, they most certainly have them. When everyone around you seems to be coping and thriving, the act of admitting you need help and seeking it out can feel like you’ve failed somehow. And a lot of people would rather endure the symptoms than admit they need help.


Read more on workplace mental health and wellbeing….


Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

Career suicide. Numerous surveys from Australia, the UK, US and Canada have shown that people with a mental health problems are unlikely to disclose it to their employer for fear of being treated less favourably. Even employment lawyers have been quoted advising employees to think twice before disclosing. Many employees believe that, if they disclose, they’ll be passed over for project and promotion opportunities, or that their ‘internal brand’ will be tarnished, or that the organisation will take steps to exit them.

As you can see, these are real concerns people have. There’s a need for management to take the lead and address these concerns lest them become part of the culture.

If you’d like Workplace Mental Health Institute to run the Suicide Prevention Skills course in your workplace, please Call us on (02) 8935 3885 or take the comprehensive self paced online course.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Facebook-logo Podcast Icon LinkedIN-logo