Tag Archives: Trauma Informed Care

trauma dumping

What Is Trauma Dumping?

It’s more common than you think — and it can catch anyone off guard

You ever had someone hit you with something really personal, totally out of the blue?

Like, you’re in the middle of a normal conversation — maybe talking about what you did over the weekend — and suddenly they’re unloading something heavy. Proper heavy. It leaves you stunned, not sure what to say. You want to be kind, but you didn’t sign up for this chat, not right now anyway.

That right there? That’s what people are calling trauma dumping.

It’s Not Just Venting

Don’t get this wrong — talking about what’s going on for us is important. It helps. Everyone needs to offload now and then. That’s totally normal.

trauma dumping
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But trauma dumping is different. It’s when someone shares something big — something emotionally intense — but they don’t check in first. No warning. No “hey, can I share something with you?” Just straight into it.

And the thing is, it’s usually not mean-spirited. It’s often coming from a place of pain or overwhelm. But even so, it can feel like being dragged into someone else’s storm when you were just out for a walk.

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How It Shows Up

There’s no one way it looks, but here are a few you might recognise:

A mate sends you a massive message in the middle of the night, laying everything out without checking in.

A colleague somehow manages to turn every lunch break into a deep emotional download.

Someone you’ve just met starts talking about really traumatic experiences, and you weren’t expecting it at all.

They probably don’t mean to make things uncomfortable. They just need to talk. But if the other person isn’t ready or in the right headspace, it can be a lot. Too much, even.

Why It Can Be a Problem — Especially at Work

Let’s be real — most of us are already carrying a fair bit. Workplaces can be stressful enough as it is.

So when emotional boundaries get crossed — even with good intentions — it can wear people down. It can create tension in teams. It can make people uncomfortable, unsure how to respond, or simply not want to engage anymore.

This kind of sharing:

  • Can leave others feeling drained or helpless
  • Might blur professional lines
  • Often doesn’t help the sharer feel any better in the long run
  • Can stop people from seeking proper support, because they’re offloading in the wrong spaces

That’s why things like mental health training and trauma-informed practices are so important in workplaces now. It’s not about shutting people down. It’s about having the tools to navigate these moments safely — for everyone involved.

A Better Way to Share

So no — the answer isn’t “don’t talk about stuff.” Not at all. The answer is being mindful about how we share, and when.

A simple check-in makes a huge difference:

“Hey, I’ve got something a bit full-on I’d like to talk about. Are you in a space for that?”

That one sentence shows respect. It gives the other person a chance to say yes, no, or maybe later. That’s how you keep trust strong — even when talking about tough things.

If You’ve Done It Before — It’s Okay

Most people have. Especially in moments when we’re overwhelmed and don’t know who else to turn to. It doesn’t make you a bad person. It just means you’re human.

What matters is what we learn from those moments — and how we do things differently next time.

If you’ve been on the receiving end, you’re allowed to say something too:

“Hey, I really care, but I’m not sure I’ve got the capacity to hold this right now.”

That’s not cold. That’s honest. And that’s healthy.

Final Thought

We talk a lot about being open and honest — and that’s good. But no one really teaches us how to do that well. Not at home. Not at work. Not growing up.

So we’re all learning. All of us.

When we get it right — when there’s trust, timing, and care — sharing can be one of the most powerful things we do. It brings people closer. It builds connection. It heals.

Let’s just remember… not everything needs to be shared all at once. And not with everyone.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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trust based relational intervention

What is Trust-Based Relational Intervention?

A practical approach to trauma and behavior

Sometimes we meet people—children or adults—whose behavior seems difficult, unpredictable or just hard to understand. We might see defiance, withdrawal or emotional outbursts and think, What’s going on with them?

TBRI asks us to ask a different question:

What happened to them?

Developed by Dr. Karyn Purvis and Dr. David Cross, Trust-Based Relational Intervention (TBRI) is a trauma-informed model that helps us support people who’ve experienced adversity—particularly early relational trauma, neglect or chronic stress.

trust based relational intervention
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Why does trauma affect behavior?

Trauma—especially when experienced early in life—can shape the way a person sees the world. It can make ordinary situations feel unsafe. It can make connection feel risky. And it can teach someone to protect themselves in ways that, on the outside, look like “bad behavior.”

But what if that behavior is actually a survival response?

TBRI helps us recognise that many challenging behaviors come from a nervous system stuck in protection mode. Before learning can happen, before cooperation is possible, people need to feel safe.

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The Three Pillars of TBRI

Trauma-Based Relational Intervention or TBRI is built around three core principles:

  1. Connection

Before anything else, we build trust. That might mean listening without interrupting, staying calm in conflict or offering simple, consistent routines. Relationships are where healing begins.

  1. Empowerment

We support physical and emotional needs—things like proper hydration, movement, sensory support or even predictable transitions. When someone’s body feels calm and supported their mind can start to open up.

  1. Correction

Only after connection and regulation are in place do we guide behavior. But instead of punishing we teach. We model, we practice together and we correct gently—with respect and consistency.

Who is TBRI for?

Originally designed for children from hard places, TBRI is now being used in:

  • Classrooms
  • Foster and adoptive care
  • Mental health settings
  • Juvenile justice
  • Community support work
  • Workplaces and leadership programs

Because trauma doesn’t stop at childhood. Many adults carry stress responses into their careers and relationships. TBRI gives us a framework to respond with curiosity and compassion, not just control.

Are you looking for a Trauma Informed Practice online course?

What’s different?

Unlike behavior management approaches that focus on consequences or rewards, TBRI looks deeper. It’s grounded in attachment theory, neuroscience and real-life experience. It values structure but always in the context of relationship.

People don’t change because they’re told to.

They change when they feel seen.

When they feel safe.

When they trust the person guiding them.

Conclusion

TBRI isn’t a quick fix. It takes patience, presence and sometimes a shift in mindset. But it works—because it meets people where they are, not where we wish they were.

References:

Purvis, K. B., Cross, D. R., Dansereau, D. F., & Parris, S. R. (2013). Trust-Based Relational Intervention (TBRI): A Systemic Approach to Complex Developmental Trauma. Child & Youth Services, 34(4), 360–386.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
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trauma care in australia

Building a Trauma-Informed Workplace: A Practical Guide for Australian Organisations

Mental health is no longer a peripheral concern in modern workplaces. Progressive Australian organisations now recognise that trauma-informed practices aren’t just about compliance – they’re fundamental to fostering resilient, high-performing teams.

The Business Case for Trauma-Informed Workplaces

World Health Organisation research demonstrates a compelling return on investment: for every $1 allocated to mental health support, businesses see a $4 return through improved productivity and reduced absenteeism. Beyond ethical imperatives, these practices deliver measurable organisational benefits.

Core Elements of a Trauma-Informed Workplace

trauma care in australia

1. Comprehensive Safety: Physical and Psychological

A truly safe work environment addresses both tangible and emotional wellbeing.
A. Physical Safety Fundamentals
• Maintain clearly communicated emergency procedures (evacuation plans, first aid protocols)
• Ensure ergonomic workspaces compliant with Safe Work Australia standards
• Provide appropriate safety equipment and regular training
B. Psychological Safety Essentials
• Cultivate an environment where staff feel comfortable raising concerns or ideas without fear of negative consequences
• Leaders should model active listening, empathy and constructive responses
• Encourage open dialogue about workloads and challenges

Organisational Benefits
→ Enhanced productivity through reduced workplace stress
→ Improved staff retention and engagement
→ Stronger innovation and problem-solving capabilities

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2. Meaningful Transparency

With 76% of employees reporting higher job satisfaction in transparent organisations, clear communication is a critical success factor.

Best Practice Approaches
• Articulate the rationale behind significant decisions affecting staff
• Provide advance notice and consultation periods for major changes
• Offer regular updates on company performance and strategic direction

Implementation Methods

  • Structured frameworks like RACI matrices for decision clarity
  • Regular leadership forums or Q&A sessions
  • Transparent communication about both successes and challenges

Measurable Outcomes
→ Increased employee trust in leadership
→ Reduced turnover and disengagement
→ Stronger alignment with organisational objectives

3. Effective Peer Support Systems

Research confirms that robust peer networks deliver significant benefits:
• 24% higher retention rates
• 37% increase in employee engagement
• 41% reduction in stress-related absenteeism

Practical Implementation Strategies
Structured mentorship programs for new and transitioning employees
Peer recognition initiatives to reinforce positive contributions
Facilitated discussion spaces for sharing challenges and solutions
Cross-functional problem-solving groups

Why These Approaches Work

  • Colleagues often provide uniquely relatable support
  • Peer learning accelerates competency development
  • Strong interpersonal connections improve workplace morale

The Strategic Advantage

Developing trauma-informed practices represents more than policy compliance – it’s an investment in organisational capability. By prioritising safety, transparency and support, businesses cultivate environments where employees can perform at their best.

Next Steps for Australian Organisations

  1. Conduct a workplace assessment to identify improvement areas
  2. Implement targeted initiatives with measurable outcomes
  3. Foster ongoing dialogue to refine approaches
Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Facebook-logo Podcast Icon LinkedIN-logo