Tag Archives: Mental Health Issues

forced positivity could be breaking your team

Why Forced Positivity Could Be Breaking Your Team

I was in a meeting once when someone mentioned burnout. You could feel the air change like everyone held their breath for a moment. Nobody spoke. Then someone chirped up with, “Let’s just focus on the positives!”

It was meant to lighten the mood. But the way people shifted in their seats, you could tell it didn’t really land. The silence that followed wasn’t relief. It was the kind of quiet that says, “We don’t talk about this here.”

I’ve seen it happen in plenty of workplaces. A team member admits they’re swamped, maybe even at breaking point, and instead of space to share, they get lines like:

“Just stay positive.”

“Count your blessings.”

“Others have it worse.”

forced positivity could be breaking your team
Photo by Polina Zimmerman

They sound harmless, even kind. But sometimes they shut the door on real conversation. That’s when toxic positivity sneaks in.

What Is Toxic Positivity?

It’s that unspoken expectation to be upbeat, all the time, no matter what’s going on. In a workplace, it can look like:

“We don’t do negativity here.”

“Good vibes only.”

“Let’s not dwell on problems.”

A bit of positivity is healthy. But when it replaces empathy, it sends a message that some feelings don’t belong. People keep things to themselves. Stress builds up. Burnout follows.

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Why It’s a Mental Health Awareness Issue

A healthy workplace isn’t one where everyone says they’re “fine.” It’s one where you can be honest and know you won’t be judged or punished for it.

When staff feel like they can’t speak openly, trust takes a hit. Morale slips. Productivity goes with it. And eventually, good people leave not because they can’t do the job, but because the culture doesn’t feel safe.

That’s why smart organisations put time into mental health awareness programs, strong leadership training, and anti bullying training in the workplace. Toxic positivity might seem softer than workplace bullying, but both can leave people feeling silenced.

What Actually Helps

Positivity doesn’t need to disappear. It just needs to leave room for honesty too.

A few ways to start:

Listen first — sometimes that’s all they need.

Acknowledge feelings — a simple “That sounds tough” can help.

Make openness normal — it’s not weakness to admit you’re struggling.

Train managers — so they spot the signs early and respond with care.

Create safe channels — regular check-ins, policies, and training that show it’s okay to speak up.

It’s Not About Being Negative

At the Workplace Mental Health Institute, we’ve seen the change that happens when teams move away from forced cheerfulness and towards genuine care.

It’s not about inviting negativity. It’s about making room for the truth. That’s how trust grows. That’s how teams stay engaged.

Our programs — from Mental Health Essentials to anti bullying training in the workplace — are built to help leaders and teams create respectful, supportive environments where people can bring their real selves to work.

Because if your team can talk about the hard stuff? They can handle just about anything together.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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why good people leave

Why Good People Leave Without Making a Fuss

Sometimes, your best worker just calls you in for a quick chat.

No problems raised. No obvious tension. Just a quiet “Thanks for everything—I’ve decided to move on.”

And you sit there wondering,

“Since when?”

Truth is, top performers rarely kick up a stink. They put their head down, get things done, and help others stay on track. They don’t shout when something’s off—they just slowly stop showing up in the same way. Not physically, but emotionally.

And by the time you notice, they’re already halfway out the door.

why good people leave
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It Doesn’t Come Out of Nowhere

It’s rarely about one big thing. Usually, it builds up over time.

One day, they’re not as chatty. They say less in meetings. They start declining invites. No one thinks much of it—they’re just “busy” or “a bit quiet lately.”

But in their mind, they’re already weighing up their next move.

And if no one checks in, they’ll take it.

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Money Isn’t Always the Dealbreaker

A pay rise might tempt someone to leave. But it’s often not the root cause.

More often, it’s that feeling of being overlooked. Of doing the hard yards and wondering if anyone even notices. Or being stuck doing the same thing, with no chance to stretch or grow.

Sometimes, it’s because they’re tired of cleaning up other people’s messes. Other times, it’s deeper—they just don’t feel like they fit anymore.

That’s where mental health awareness training can make a difference. Not as a box to tick, but as a tool to actually understand what your team needs—before you lose them.

The Real Loss Isn’t in the Job Title

You don’t just lose a role when someone leaves. You lose their insight. Their history with the company. The way they hold the team together behind the scenes.

You lose a sounding board. A calming presence. Someone who genuinely gave a damn.

And when they walk, others start thinking…

“If they’re going, should I be looking too?”

This is why culture matters more than ever. Having an anti-bullying course is great, but it’s not enough. What matters is whether people feel safe, supported, and respected—every day, not just during induction.

If You Want to Keep Them, Start Here

Forget gimmicks. Here’s what works:

Ask real questions.

Not the fluffy ones. Ask, “Is there something we’re not doing well?” or “What would make work better for you?”

Give them room.

If someone’s ready to take on more, let them. Let them mess it up a bit. That’s how people grow—and growth keeps people engaged.

Say thanks, and mean it.

Not just for smashing goals. For showing up with a good attitude. For staying late when no one asked. For keeping the mood up during tough weeks.

Address the hard stuff.

If someone isn’t pulling their weight, speak up. Staying silent sends the wrong message to the people who are showing up every day.

Look after their mental space.

Check in. Make time. Join in on the little things, like workplace chats or activities for mental health month. It shows you care, even when things are busy.

Make Work Somewhere They Want to Be

People don’t just leave for better jobs. They leave when they feel like no one’s paying attention.

But they stay when they’re challenged. When they’re trusted. When they feel like their work means something.

You don’t have to be perfect. Just real.

Maybe now’s the time to ask,

“How’s work feeling lately?”

And really listen.

Because once someone’s made their mind up, your chance to keep them has already passed.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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trauma dumping

What Is Trauma Dumping?

It’s more common than you think — and it can catch anyone off guard

You ever had someone hit you with something really personal, totally out of the blue?

Like, you’re in the middle of a normal conversation — maybe talking about what you did over the weekend — and suddenly they’re unloading something heavy. Proper heavy. It leaves you stunned, not sure what to say. You want to be kind, but you didn’t sign up for this chat, not right now anyway.

That right there? That’s what people are calling trauma dumping.

It’s Not Just Venting

Don’t get this wrong — talking about what’s going on for us is important. It helps. Everyone needs to offload now and then. That’s totally normal.

trauma dumping
Photo by Evellyn Cardoso: https://www.pexels.com/photo/a-woman-looking-out-the-window-of-a-car-27541573/

But trauma dumping is different. It’s when someone shares something big — something emotionally intense — but they don’t check in first. No warning. No “hey, can I share something with you?” Just straight into it.

And the thing is, it’s usually not mean-spirited. It’s often coming from a place of pain or overwhelm. But even so, it can feel like being dragged into someone else’s storm when you were just out for a walk.

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How It Shows Up

There’s no one way it looks, but here are a few you might recognise:

A mate sends you a massive message in the middle of the night, laying everything out without checking in.

A colleague somehow manages to turn every lunch break into a deep emotional download.

Someone you’ve just met starts talking about really traumatic experiences, and you weren’t expecting it at all.

They probably don’t mean to make things uncomfortable. They just need to talk. But if the other person isn’t ready or in the right headspace, it can be a lot. Too much, even.

Why It Can Be a Problem — Especially at Work

Let’s be real — most of us are already carrying a fair bit. Workplaces can be stressful enough as it is.

So when emotional boundaries get crossed — even with good intentions — it can wear people down. It can create tension in teams. It can make people uncomfortable, unsure how to respond, or simply not want to engage anymore.

This kind of sharing:

  • Can leave others feeling drained or helpless
  • Might blur professional lines
  • Often doesn’t help the sharer feel any better in the long run
  • Can stop people from seeking proper support, because they’re offloading in the wrong spaces

That’s why things like mental health training and trauma-informed practices are so important in workplaces now. It’s not about shutting people down. It’s about having the tools to navigate these moments safely — for everyone involved.

A Better Way to Share

So no — the answer isn’t “don’t talk about stuff.” Not at all. The answer is being mindful about how we share, and when.

A simple check-in makes a huge difference:

“Hey, I’ve got something a bit full-on I’d like to talk about. Are you in a space for that?”

That one sentence shows respect. It gives the other person a chance to say yes, no, or maybe later. That’s how you keep trust strong — even when talking about tough things.

If You’ve Done It Before — It’s Okay

Most people have. Especially in moments when we’re overwhelmed and don’t know who else to turn to. It doesn’t make you a bad person. It just means you’re human.

What matters is what we learn from those moments — and how we do things differently next time.

If you’ve been on the receiving end, you’re allowed to say something too:

“Hey, I really care, but I’m not sure I’ve got the capacity to hold this right now.”

That’s not cold. That’s honest. And that’s healthy.

Final Thought

We talk a lot about being open and honest — and that’s good. But no one really teaches us how to do that well. Not at home. Not at work. Not growing up.

So we’re all learning. All of us.

When we get it right — when there’s trust, timing, and care — sharing can be one of the most powerful things we do. It brings people closer. It builds connection. It heals.

Let’s just remember… not everything needs to be shared all at once. And not with everyone.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
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social media addiction

Is Social Media Fuelling a Youth Mental Health Crisis?

Digital interactions have become central to our daily lives, especially for the younger generations. The pervasive use of social media among teenagers has led to growing concern about its impact on their mental health. Now, school boards, municipalities and parents across the country are taking social media companies to court in an effort to curb their influence on young minds. New York City is the latest to mount an offensive against social media, prompting many to question how these platforms affect our well-being.

Taking Social Media to Court

New York City announced a major move against social media companies in February, filing a lawsuit against TikTok, Instagram, Facebook, Snapchat, and YouTube.

social media addiction

The lawsuit claims these platforms harm the mental health of young people, costing the city $100 million yearly for related health services. It has accused the companies of knowingly creating addictive platforms that cause serious damage to users.

This lawsuit coincides with heightened attention from media and lawmakers regarding the platforms’ impact on teenagers’ mental health and self-image. The city’s legal step is part of a broader push to make these companies responsible, calling to mind previous campaigns against other public health challenges with tobacco and guns.

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New York City is not the only entity taking social media to court. Dozens of states and hundreds of school boards across the country have filed cases, starting with Seattle over a year ago. They affirm that social media companies are knowingly fuelling a mental health crisis among youth with their intentionally addictive platform designs. Hundreds of parents are joining them in filing lawsuits for harm caused to their children.

The U.S. Surgeon General published guidance last year warning of the serious risks social media poses to kids and teens, calling for more research and action from both lawmakers and tech firms. The message is clear: we must make the digital world safer for our young people. But it’s also important to equip our children with the mental resilience needed to navigate the digital world safely.

Looking at the Bigger Picture

It is obviously time for us as a society to take a deeper look at how social media impacts our mental health. Given how much time the average teen spends using these platforms (4.8 hours a day) — not to mention the average adult (2.5 hours a day) — it is important to understand the effects they can have on our well-being.

Social media giant Meta has been accused of using algorithms intentionally crafted to tap into the dopamine-driven reward systems of young users, based on documents leaked by a whistleblower in 2021. Dopamine is a neurotransmitter linked to pleasure and reward, which plays a crucial role in addiction. The design of these platforms allegedly exploits this biological mechanism, encouraging continual engagement by triggering these pleasure signals.

The dangers of such addictive designs have been linked to tragic consequences for teens, including a higher incidence of negative body image, low self-esteem, eating disorders, and suicide. Investigations into the suicide of a 14-year-old in the UK indicated that overexposure to social media content likely worsened her pre-existing depression. However, social media companies have denied responsibility, insisting that their products follow rigorous safety protocols.

Scientific research into social media’s influence has found both positive and negative effects on those who use the platforms regularly. Some highlight the beneficial aspects, such as social connections, peer support, and open discussion which can enhance mental well-being and foster a sense of belonging. However, other studies have found a correlation between heavy social media use and increased feelings of loneliness, decreased life satisfaction, and heightened anxiety.

The bigger picture indicates that while social media can be a positive source of social support, it’s important to be aware of its downsides, especially with overuse. Teaching young people about these risks and about how to use social media wisely is crucial to building a healthier, more positive online life.

Empowering Our Youth

What can we do to start empowering young people to take control of their mental health today? We don’t need to wait for new laws to be passed to begin improving our social media habits. Educating ourselves about safe online practices, discussing our online experiences, and encouraging open conversations about social media’s impact can empower users to navigate these platforms more wisely.

By creating an environment where mental health topics are openly discussed, we can destigmatize mental health issues and encourage young people to seek help when needed. These discussions can take place in various settings, from schools and homes to online communities, making it clear that it’s okay to talk about mental health struggles and seek support. Open dialogue can lead to greater empathy and community support, which are vital in building a supportive network for anyone facing mental health challenges.

In addition to promoting open conversations, building mental resilience is key to empowering young people to overcome difficult experiences. This involves teaching coping skills, such as stress management techniques, problem-solving, and emotional regulation, which can help them adapt to adversity and bounce back from difficult situations.

Encouraging healthy habits like regular physical activity, healthy eating, adequate sleep, and mindfulness practices can also strengthen mental resilience. If young people are equipped with the right tools and support, they can build their ability to navigate through tough times with strength and confidence. These are skills that will serve them throughout the rest of their lives.

Strategies for Parents: Building Mental Resilience and Healthy Online Habits

  • Limit time on social media to avoid overexposure and addictive behavior
  • Educate kids about the risks of social media and how the platforms are designed to keep them coming back for more
  • Start a conversation with your teenager about what kind of interactions they have on social media and how these make them feel
  • Discuss the lawsuits against social media with your teen and encourage them to think about different points of view on the issue
  • Promote a positive mindset in the face of negative experiences: “It’s ok, I don’t need that person in my life!” or “This hurts now, but I’ll get over it!”
  • Encourage teens to question what they’re seeing on social media
  • Take an active role in teaching your kids about mental health and healthy routines like sleep, exercise and diet
  • Find positive uses for social media — encourage teens to give supportive comments and share inspiring stories

In Conclusion

The recent lawsuits against social media platforms are groundbreaking, urging us to seriously consider the influence these platforms have on young people’s mental health. They challenge us to rethink our engagement with social media and demand meaningful changes from those who manage these platforms.

At the same time, these events underscore the need to actively build mental resilience and healthy habits that can counteract negative influences in our lives. Everyone has a role in shaping a future where social media supports rather than harms our mental health. Let’s seize this chance to advocate for a digital world that fosters positive connections and promotes mental well-being.

Mechanics-motor-bike

If you are asking ‘R U OK?, you are a little late

Here in Australia, we recently celebrated RUOK day. Its an annual reminder to check in with friends and colleagues on their mental health. I think it’s a great initiative, bringing much needed awareness to mental health issues, in an attempt to reduce stigma.

And I always struggle with it too, because as a manager, if you are asking ‘R U OK?’, it’s quite possible that you are already behind the eight ball. It often means there’s a problem already and you’ve left it go on too long, to the point where now you’re noticing the signs that the person might not be ‘OK’.

Of course, if that’s the case, it’s a good idea to step in and ask the question, and respond accordingly of course. (Note: if you or your team don’t know what to do after asking the question, it’s a good idea to get some training in that).

But as good as asking that question is, and as good as it may feel to ask, as managers, we can do better. What can you do to help your team BEFORE it gets to the point of asking RUOK?

Read more on workplace wellbeing…


Let’s see:

Firstly, mental health problems happen in a context. That’s why people from lower economic backgrounds are more likely to be unwell. That’s why people under pressure tend to experience stress. That’s why staff without clear guidance and vision, falter.

Second, managers, whether we like it or not, we are in our team’s ‘public eye’. Our team members are watching us. And they watch for incongruencies, in what we say, what we do and how we respond to situations. It’s a bit like when parents who smoke tell kids ‘smoking is bad for you’. The kid registers ‘smoking has to be really good if you do it anyway!’. Most of this exchange is not happening at the tangible, physical level, it’s happening at the psychological, and mostly unconscious, level.

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See you may think you have the upper hand. And in a sense, you do! You have a lot of power in the eyes of your staff. You are the one who appraises their performance, and makes the big decisions. But let’s not be deluded here. Our staff are appraising us every moment of everyday. And it is precisely because we have been given that power, by virtue of our job title, that people will start to watch us more, and even worry about us. You see, they are not necessarily appraising YOU, but how their relationship with you is traveling. ‘Does my manager like me?’, ‘Are they happy with my work?’, ‘How are we doing?’ ‘R WE OK?’. And the answer to that question will make all the difference to how your people interact with you, how they engage with their work, and how their mental health and wellbeing is.

The smart manager will handle this question, not by asking RUOK? But by regularly reassuring your team members that ‘WE R OK’. For a mentally healthy team, this is now part of your job as a manager.

Of course, you don’t want to over do it, or under do it – you’ll need to get the balance just right.

So, what are some tips for spreading the WE R OK message?

  • Make sure you connect with all your reports regularly
  • Diarise at least once a month for an individual catch up with your key people
  • EXPRESS how important they are to you i.e. some managers use that opportunity to remember why the person was hired (as a positive experience)
  • Be human, share of yourself appropriately i.e. what you did on the weekend, something about your hobbies, or travels.
  • Don’t share inappropriately i.e. how terribly depressed/stressed/angry/lost you are at the new venture
  • Set a clear vision for your team and regularly talk about it
  • Continue to tell your people ‘WE R OK’

If you do these, you’ll see a remarkable improvement both in the mental health of your team and the levels of engagement.

Let me know your thoughts and how you went.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Work-life-balance

‘Work-Life Balance’ is a trap

A colleague of mine was putting together some guidelines for her company about how to minimize workplace stress, and stay mentally and emotionally well at work, and she asked me to have a look over it and provide some feedback.

Looking at the list of strategies her company had come up with, I noticed that about 90% of them focused on things like limiting work hours to the 8 hour shift, making sure to ‘switch off’ from work as soon as you leave, not accessing work emails and phones outside of work hours, and basically adhering to a strict distinction between “work time” and “life” time. Now this isn’t an uncommon idea, we’ve all heard of the phrase ‘work-life balance’, but let’s delve in a bit deeper.

If you look at the language used in this expression and the subconscious connotations it sends, you might come to the conclusion that it would be better not to use the phrase at all, and definitely not promote it.

Firstly, when we juxtapose two ideas like this next to each other, we are implying that they are opposite of each other, or at least very distinct and different elements. This is especially dangerous when we compare ‘work’ and ‘life’. Let me ask you – what is the opposite of life? …. It’s ‘death’, right? So by juxtaposing work and life, we are actually equating ‘work’ with death! Are you not alive at work? When did ‘work’ become a bad thing?

Now I know this isn’t what is intended when people use the expression, or recommend it to others, but, psychologically, this interpretation can be made very quickly and subconsciously, without us really paying any conscious attention to it. After all, it’s not what we mean, but what is being heard.

If we really buy into the idea of work-life balance, it often is not long before we experience ‘life’ as good, and ‘work’ as bad, and then it makes sense to want to put some limits and boundaries around how long we spend in that ‘bad’ place. As a manager, is that the message you want to send your staff?

But what if work wasn’t bad at all? After all, the research shows that overall, work is good for your mental health and for recovery from mental distress. And what if work was simply a part of life? What if you even enjoyed, looked forward to, and found fulfillment in your work?  Would you want to limit how long you spent in that state?


Read more on self-care and workplace wellbeing


Now of course, our lives are rich and full of different aspects. It is important, and most people get a great sense of fulfillment from spending time, energy and attention on other things too, like family, friends, health, travel, hobbies, etc. We should make sure we do have time for these activities. But there is inherent danger in separating work from these areas, and viewing it as a negative part of life.

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Our recommendation would be to find work that you do enjoy, and is fulfilling, where you are not spending each day watching the clock and measuring, to make sure you give no more than you have to. If you love what you’re doing its not work anyway.

If you look at the people who are very successful in their field of endeavor, whether its business, sports, creative arts, parenting, or anything else, they don’t usually stick to a minimum number of hours. They don’t need to ‘switch off’ afterwards, because they love thinking and talking about their passion.

So, next time you catch yourself talking about ‘work-life balance’, think about this. It’s all ‘life’ – there are 24 hours a day and your life is made up of how you choose to spend your time. I hope you’re doing something you enjoy.

And if you’re a manager, I’m sure you appreciate a team of people who enjoy doing what they do, and are flexible enough to take on some additional responsibilities from time to time, or do some overtime occasionally. And of course, as a manager who is conscious of mental health and wellbeing, you wouldn’t take advantage of that flexibility, and you would appreciate and recognize that person’s contribution.

Author: Emi Golding
Emi-Golding-blog-imageEmmaline (Emi) Golding is a registered psychologist and Director of Psychology for the Workplace Mental Health Institute. With experience both at the frontline and in Senior Management positions within mental health services, Emi is passionate about educating and expanding people’s knowledge of mental health issues, particularly within workplaces. For her own well being, Emi loves to dance and spend time with friends. She also enjoys learning languages and travelling to new and exciting places around the world.

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stressed-anxious-worried

Workplace Stress – what are we really talking about here?

‘Workplace Stress’ is a term I am hearing people use more and more lately. And I like it. It highlights the fact that anybody can experience stress or distress in the workplace.

You see, the Workplace Mental Health Institute specialises in the field of workplace mental health, and when we think about mental health, we think about mental health at every stage of the continuum. Let me explain:

‘Mental Health’ doesn’t just refer to people who are severely distressed, who have perhaps have been diagnosed with a serious mental disorder, or are having an acute mental health emergency.

‘Mental Health’ also refers to people who may be feeling a bit down, a bit anxious about something happening in their life, or just going through a rough patch. We would also describe that as someone experiencing some mental health problems at the moment.

But not only that, mental health can also be used at the other end of the scale (in fact ‘health’ is usually considered a good thing right!!!). So, looking after your ‘mental health’, can mean the person who is coping really well with life, happy, fulfilled, and waking up every morning feeling positive about work and life in general.

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You see, when we think about it this way, mental health is relevant to everyone. We all sit somewhere along that scale all the time. We move up and down that scale too – it’s not fixed.

I think sometimes when we talk about ‘mental health at work’, people tend to assume we’re talking about the severe end – when everything goes wrong, when someone is suicidal, or has an episode at work. And that if that is not happening, then everything is OK.

But that’s not it. Not at all. There are plenty of people who may not yet be suffering enough for it to show up as a crisis, but have no doubts, it is still impacting on them personally, on their productivity, on their relationships with team mates and their manager. This ‘workplace stress’ needs to be addressed, and it needs to be addressed quickly – before it escalates into something much more serious. In my next article, I’ll look at some of the different approaches to dealing with it.

But for now, remember ‘workplace mental health’ is a constant. It always exists, its just a matter of where along that continuum it is right now, for any one person, or for the whole group. And depending where it is on that continuum, there are different mental health activities which need to be happening (more on that soon too).

Author: Emi Golding
Emi-Golding-blog-imageEmmaline (Emi) Golding is a registered psychologist and Director of Psychology for the Workplace Mental Health Institute. With experience both at the frontline and in Senior Management positions within mental health services, Emi is passionate about educating and expanding people’s knowledge of mental health issues, particularly within workplaces. For her own well being, Emi loves to dance and spend time with friends. She also enjoys learning languages and travelling to new and exciting places around the world.

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Why-do-so-many-workplace

Why do so many workplaces fail at mental health?

There seems to be this idea floating about in the business world that in order to be profitable and productive, one needs to be hard and tough. Yet another contradictory idea seems to be that mental health is fluffy, soft, weak. Many people’s idea of good mental health is extreme. One where people have full love, consensus and agreement for all. Like everyone holding hands and singing Kumbayah. Nothing could be further from what’s required to promote and maintain a workplace’s mental wealth. Maybe that’s why so many organisations and leaders do so poorly at mental health. Either they adopt the “toughen up! take a spoonful of cement” approach, or they go too far the other way, with a “touchy, feely, anything goes” approach.

Meanwhile, 1 in 5 Australians suffer from a mental disorder and countless others detest going to work. (The stats are similar in other developed nations by the way). How has it become such a pervasive problem in our organisations and why isn’t more being done about it? To understand why, we need to look at the dynamics between the players in our organisations and ask ourselves what might be stopping them from taking action.


Read more on workplace mental health and wellbeing….


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The prevailing management style through much of the last couple of centuries has been to keep a professional distance from staff members. The manager’s job was to set the direction and manage the performance of the employee, and the employee’s job was to reliably perform their tasks to the best of their ability. It’s a similar relationship to that between a machine and it’s operator, which is not surprising, given much of the early work was done by men on assembly lines in factories. Employees were cogs in a machine, so to speak, and much of the management and HR thinking was (and still is) centred around ensuring enough employees are available to maintain production, and that they perform reliably and at maximum efficiency. It would be ridiculous for an operator to ask his machine, ‘Are you ok?’. Similarly, many managers today feel that asking an employee about their mental state is not appropriate – it’s too personal, or taboo, or simply ‘not my job’.

The reality is that the prevailing management paradigm is fundamentally not equipped to deal with mental health issues. And that’s the main reason so many workplaces fail. A new paradigm is needed, for a new world of work.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Why 65% of people won’t get help if they have a mental problem

The reasons as to why people do anything, are many and complex. The research shows that around 65% of people won’t even seek treatment if they experience mental distress. The World Health Organization (WHO) says that stigma, discrimination and neglect prevent care and treatment from reaching people with mental disorders. What about the many people in workplaces that don’t have a full blown mental disorder but are at risk? Here we look at three major reasons people have identified as to why they won’t ask for help.

It’s just stress. The most common mental disorders (anxiety and depression) tend to be insidious, in that they gradually worsen over time. Many sufferers don’t even realise they have a mental health issue, until it’s been months or even years since they’ve felt happy. It’s convenient for a sufferer to dismiss their situation as temporary or ‘just stress’. But there is a difference between ‘stress’ and something more serious.

Just suck it up. People tend to compare themselves with others, and if everyone else seems fine, then they don’t want to be the exception, or the ‘weak one’. People will compare themselves to their parents who ‘did it tough and never complained’. (The truth is that it’s likely they faced the same issues and felt the same way, it’s just that the conditions were less understood and there weren’t the resources widely available to assist.) It’s also very easy to feel inadequate when you’re seeing all your friends on social media, having a great time and appearing successful, when the reality is, that while few people share their fears and failures for all to see, they most certainly have them. When everyone around you seems to be coping and thriving, the act of admitting you need help and seeking it out can feel like you’ve failed somehow. And a lot of people would rather endure the symptoms than admit they need help.


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Don't forget to subscribe to our monthly eMag - WorkLife

Expert insights and tips on how to build resilient and mentally healthy workplace cultures delivered straight to your inbox each month.

Career suicide. Numerous surveys from Australia, the UK, US and Canada have shown that people with a mental health problems are unlikely to disclose it to their employer for fear of being treated less favourably. Even employment lawyers have been quoted advising employees to think twice before disclosing. Many employees believe that, if they disclose, they’ll be passed over for project and promotion opportunities, or that their ‘internal brand’ will be tarnished, or that the organisation will take steps to exit them.

As you can see, these are real concerns people have. There’s a need for management to take the lead and address these concerns lest them become part of the culture.

If you’d like Workplace Mental Health Institute to run the Suicide Prevention Skills course in your workplace, please Call us on (02) 8935 3885 or take the comprehensive self paced online course.

Author: Peter Diaz
Peter Diaz profile

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organisations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
Facebook-logo Podcast Icon LinkedIN-logo